We’re so excited to have you join as a Tribe Ambassador! 🎉
By sharing your own experiences, you’ll help future students feel more confident, connected, and excited about joining your school's community. You’re now an important part of helping them take their next step!
Getting started only takes a few minutes. Here is how to set up your account:
1️⃣ Receive an invitation
Every Tribe ambassador journey starts with an email invitation from your university. When it arrives:
- Click the "Activate my account" button.
- Complete the registration process.
📌 Tip: Mark Tribe emails as “important” in your inbox so you never miss a notification or update from us.
2️⃣ Create your profile
Your profile is a snapshot of your personality. It tells students about your course, where you’re from, the languages you speak, and other fun facts. The more information you provide, the easier it is for students to connect with you!
- Add a friendly profile picture.
- Fill in the profile questions to the best of your ability.
- Save your profile updates.
📌 Tip: Mention what made you choose the university or a highlight of your experience. If there’s something you’d rather not share, just leave it blank; it won’t appear on your profile.
3️⃣ Download the mobile app
The mobile app is the easiest way to manage your chats. It works just like a text message, allowing you to reply while you're out and about. Download it for free from the Google Play and the Apple App Store.
📌 Tip: Turn on push notifications so we can instantly let you know whenever someone sends you a message.
4️⃣ You are all set!
Prospective students can now find you and start sending messages. You will be notified whenever someone reaches out via:
- Mobile app notifications: For the fastest replies, ensure you are logged in and have accepted push notifications.
- Email notifications: If you are not logged in to the app, we will send message alerts to your email.
📌 Pro-tip: Try to respond within 24 hours. Prompt replies help build trust and keep prospective students engaged.
5️⃣ Explore the platform
You can access your Tribe account through the mobile app, or via the online platform on desktop or mobile at the following link: app.tribeadmissions.com.
Additionally, whenever you receive an email notification about a new message, the link within that email will redirect you straight to the platform so you can reply instantly.
To find out more about how to use the platform and all its available features, explore our Detailed Feature Guide or watch our Introduction Video.
Some of the most notable features include:
- Inbox: Where your conversations live.
- Profile: Where you can update your information.
- Fellow Ambassadors: To see the rest of your team.
- Logout: To securely sign out of your account.
🔍 Want to learn more?
For more information on mastering the platform and best practices for engaging with prospective students, check out these helpful resources:
- User Guide
A complete walkthrough of the platform’s interface and features to ensure you can navigate every feature with confidence.
- Pre-Recorded Ambassador Training
A convenient video overview that shows you exactly how the platform works and what to expect in your role.
- Download the Tribe Ambassador App
The best way to stay connected on the go and receive instant notifications so you never miss a student's question.
- Best Practices: How to be a Great Ambassador
Expert tips on building authentic connections and turning simple chats into meaningful student relationships.
- Safety and Wellbeing
Essential guidelines to ensure you always feel comfortable, protected, and supported while chatting on the platform.
💬 Need a hand?
If you have any trouble getting set up or have a question about your profile, reach out to your University Admin or contact our support team at support@tribeadmissions.com. We're here to help!
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