Keep your personal details private, keep conversations on the platform, and block anyone who crosses a line.
Tribe is built to be a friendly, safe space to chat with students from around the world β and nearly every conversation is exactly that. You should never feel pressured to share anything personal, and you always have the tools to end a conversation that doesn't feel right.
π Protect your personal information
Never share:
- Your personal phone number or email address
- Your home address or where you are right now
- Your social media handles
- Your Tribe login details
Keep every conversation inside Tribe. If someone asks to move to WhatsApp, Instagram or anywhere else, it's fine to say no:
"I'd rather keep chatting here β it's what the platform's for, and it keeps things simple for both of us. π"
π€ Keep it friendly and professional
You're representing your university, but you don't have to be formal β just kind. A few lines to hold onto:
- No offensive language, and don't get drawn into arguments.
- Stay yourself. Being authentic is different from oversharing.
- If a question makes you uncomfortable and you're not sure how to answer, you don't have to. Ask your university admin for a second opinion.
π« Block anyone who crosses a line
Block a prospective student if they:
- Make you feel uncomfortable or unsafe
- Send inappropriate or abusive messages
- Keep pressing you for personal details
- Try to move the conversation off Tribe after you've said no
How to block someone
- Open the conversation.
- Tap β― at the top.
- Choose Block user.
They can't message you again, and your university admin is notified so they can follow up.

Trust your instincts. You don't need a reason that would stand up in court β if something feels wrong, block and tell your admin. Nobody will think you overreacted.
π§‘ Look after yourself
Ambassadoring should be enjoyable. If it's ever not β a conversation that's stayed with you, or too many messages landing during exams β tell your university admin. They can hide your profile for a while, and your existing chats stay open for when you're ready.
π Where to go next
π‘ Still have questions?
Your university admin is the quickest person to ask. For anything technical, email us at support@tribeadmissions.com β we're always happy to help. π
