Your profile is how prospective students choose who to talk to. Here's how to fill it in, and what a good one looks like.
Before a prospective student messages anyone, they scroll through the ambassador profiles and pick someone who feels like them — same course, same country, same worries. Your profile is that first impression. It saves as you type, so there's nothing to submit.
Every university sets its own profile questions. Yours may have different sections, different wording, or different fields altogether from an ambassador at another institution. The advice below applies whatever you're asked for.
👋 Start with your photo and name
Open your profile from the navigation. You'll see a live preview of your card as students see it, with a completeness score beneath it. Aim high — a fuller profile gets more conversations.
- Photo — click the camera icon. A clear, friendly picture of you.
- First name and Last name — only your first name and last initial are shown to prospective students.
📝 The quick facts
Much of the profile is short, pick-from-a-list answers — typically things like what you study, where you're from, the languages you speak and what year you're in. Your university chooses which of these it asks for.
Fill in every one you're offered. These are what students filter and search by, so they're how you get found in the first place. Someone looking for an ambassador who speaks their language, or comparing a particular course, reaches you through these answers rather than by reading your bio.
🎓 The longer answers
Then there are the open questions — often about your interests, societies you're part of, what you studied before, or why you chose this university. Again, the exact set is up to your institution.
These are where conversations actually start. "You're in the climbing society? I've been wanting to try that" is a far easier opener for a nervous 17-year-old than a question about entry requirements.
Answer the ones you have something real to say about, and skip anything that would be a stretch — a blank field reads better than a filler one.
If one of them asks for a paragraph about you, that's your story: where you were before, why you chose this place, what surprised you. Honest beats polished. Mentioning one thing that was hard and how it worked out makes you far more believable than a highlight reel.
💬 Your intro message
Most platforms include an intro message — the first thing a prospective student reads when they open a chat with you. Two or three friendly lines: who you are, what you're happy to talk about, and that you'll reply soon.
Write both as if you're talking to one person, not "prospective students". "Hi! I'm Tomoko…" reads better than "Ambassadors are available to…".
⭐ What good looks like
Intro message: "Hi! I'm Tomoko, a second-year Politics and Law student from Osaka. Happy to answer anything — courses, housing, how I survived my first Dutch winter. I usually reply within a few hours. 🙂"
Short, specific, human. That's the whole trick.
🔒 Account
Scroll to Account for the settings you'll rarely need:
- Hide my profile — take yourself off the public list temporarily, for example during exams. Your existing chats stay open.
- Password — set one if you prefer it to the email code.
- Log out
✅ Check it worked
Look at the preview — that's your card as prospective students see it. If the completeness score is high and you'd message yourself, you're done.
🔗 Where to go next
💡 Still have questions?
Your university admin is the quickest person to ask. For anything technical, email us at support@tribeadmissions.com — we're always happy to help. 🙂
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