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How can we help? 👋

Download the Tribe App

Get Tribe on your phone so a message reaches you like a text, wherever you are.

Get Tribe on your phone so a new message reaches you like a text — and you can reply from wherever you are.

You can use Tribe in a browser, but most ambassadors live in the app. It's free, it's the same account, and it means a prospective student's message finds you on the bus rather than waiting until you next open a laptop.

📲 How to install it

  1. Open the Apple App Store or Google Play and search for Tribe.
  1. Install the app and open it.
  1. Enter the email address your invitation was sent to.
  1. Check your email for the 8-digit code and enter it.
  1. When the app asks to send you notifications, tap Allow.
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Step 5 is the one that matters. The app only asks once, and without it you won't know a student has messaged you until you happen to open the app. Students really do notice who replies fast.

 

🧭 Finding your way around

The bar at the bottom has three tabs:

  • Ambassadors — your fellow ambassadors. Have a look at how others have set up their profiles.
  • Chats — your inbox. This is where you'll spend nearly all your time.
  • More — your profile, settings and log out.
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✅ Check it worked

Ask a friend, or your university admin, to send you a test message. Your phone should buzz within seconds.

🙅 Said no to notifications?

It happens. To turn them on afterwards:

  • iPhone: Settings → Notifications → Tribe → Allow Notifications
  • Android: Settings → Apps → Tribe → Notifications → on

If that doesn't do it, see Not Getting Notifications.

🔗 Where to go next


💡 Still have questions?

Your university admin is the quickest person to ask. For anything technical, email us at support@tribeadmissions.com — we're always happy to help. 🙂