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Getting Started as an Admin

Your first look at the admin dashboard: what each area does and where to read more.

A map of your Tribe dashboard: what each area does and where to read more.

Welcome to Tribe! πŸ‘‹ You've been invited as an admin of your institution's platform, and this page shows you what's where. Each section links to the article that explains it in full.

Signing in

Go to app.tribeadmissions.com. You sign in with your email address and a code sent to your inbox; a password is optional. See Logging in.

πŸ—Ί The dashboard

The left sidebar has eight areas, each with an icon and a label. The top bar holds Invite user and the language switcher. After signing in you land on Chats, your personal inbox.

Use Collapse menu at the bottom of the sidebar to shrink it to icons. Your name sits below it: click it for Profile and settings and Log out. On a phone, the main areas sit in the bottom bar and the rest are under More.

Notion image
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Area
What it's for
Read more
1
Ambassadors
Every ambassador on your platform. Edit, pin, hide or remove them.
2
Chats
Your personal inbox: your own conversations with prospects, ambassadors and other admins. This is where you land after signing in.
3
Prospects
Every prospect who has signed up. See their answers, chat with them, export the list.
4
Admin Chats
Every conversation between prospects and ambassadors, live. Read along or step in.
5
Analytics
Sign-ups, conversations and messages over time, and per-ambassador performance.
6
Integrations
Connect your CRM so prospects flow into it automatically.
7
Embedding
Generate the code that puts Tribe on your website.
8
Profile
Your name, role, intro message, visibility and password.
9
Invite user (top bar)
Invite an ambassador, admin or prospect by email.
10
Language (EN, top bar)
Switch the language of your dashboard.

πŸš€ Your first week

Most admins do these in this order:

  1. Set up your profile β€” add your role and an intro message, so ambassadors and prospects know who they're talking to. Your admin profile
  1. Invite your ambassadors and share the training resources. Inviting… and Ambassador Training
  1. Unhide ambassadors once their profiles are complete. Managing ambassadors
  1. Put Tribe on your website β€” embed the Iframe on a "Chat with a Student" page. Website Implementation & Driving Traffic
  1. Add Toasts to your busiest pages to drive traffic to the Iframe. Website Implementation & Driving Traffic

After that, Admin Chats and Analytics are where you'll spend your time.

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🀝 Getting help

  • Your Account Manager β€” for implementation, training and anything strategic.

πŸ”— Related articles


πŸ’‘ Still have questions?

We're always happy to help. Email us at support@tribeadmissions.com and we'll get you sorted. πŸ™‚